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RETURNS - LOVE OUR PRODUCTS, LOVE OUR 30 DAY HASSLE FREE RETURN POLICY 


Not completely satisfied with your purchase? Simply return it within 30 days of purchase for your money back. 


We will happily refund your money on items you not satisfied with, damaged or faulty items within the 30 day period.

Warm Notice (No cash refund on wrongly chosen items. will replace or exchange item for correct model)


Returns:


Cancellation of any transaction or item purchased can be made with email notice from the customer within 3 days of purchase.

Items can be returned if they're unused or unaltered, and must be accompanied by the original packaging to one of our warehouses after notifying J's House.

 Product returns should be sent to the customer service department of Js House, using insured registered mail, to one of the following  addresses:


                               Js House - Customer Service Department
                                4421 Doak St. 
                                Birmingham, AL 35207


We cannot accept any returns or exchanges on any engraved, custom, or special items.

Return shipping is paid for by the customer.  All returns are subject to a 10% restocking fee.

This fee will be deducted from the total amount paid



Preparing Your Return 


To return a shipped item to PR Products, please follow these steps. 


          · Indicate the reason for your return by emailing prproducts3000@gmail.com

          · Pack your return securely, in the original package, and include your invoice.
           
          · Ship your package insured for the full purchase price.

          · Send your tracking number to our email address so that we can know when to expect your package.

Pr Products isn't responsible for merchandise that's not received or not returned in accordance with these terms.





Refunds:

An email will be sent to confirm receipt of your package. Refunds are in the form of original payment, such as the credit card used for the order. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account. 


 All returns will be inspected by our Quality Assurance team before we can process a refund. 


 We'll credit your original payment method, excluding delivery charges, within three weeks of receiving your return. 


 Refunds may be subject to a 10% restocking fee. 


 *All costs of returning items will be incurred by the customer (shipping, taxes, insurance, etc.)




Exchanges: 


Contact Us to order a replacement item. This ensures you get the item you want. (Need to find the right item first? Start browsing.)


Return the item using the directions above. Once received we will send you a coupon for your total refund that you can use towards your purchase.



    A.  All refunds are subject to inspection by PR Products representative or a third party chosen by PR Products. 


    B.  Refunds can take up to 3 business days to appear in your account. 


    C.  All refunds are reimbursed to your credit card. When paid with a Paypal account PR Products will refund your
           Paypal account only.

    D.  Refunds will be subject to a 10% restocking fee. Therefore, the refund will appear on your statement in full minus
          the 10% restocking fee.

*All costs of returning items will be incurred by the customer (shipping, taxes, insurance, etc.)









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